Our process - How we work
Efficiency is the cornerstone of our methodology at Vortex Media Agency. By leveraging our extensive repository of five meticulously crafted projects, refined over years of experience, we ensure optimal utilization of resources while consistently exceeding client expectations.

Discover
At Vortex Media Agency, we take a personalized approach to video production, striving to comprehend our clients' unique requirements and aspirations. We immerse ourselves in their brand ethos and objectives, meticulously analyzing their target audience and market dynamics to ensure every frame and sound aligns seamlessly with their promotional or storytelling needs.
Our dedicated team collaborates closely with clients, engaging in in-depth discussions and creative brainstorming sessions to capture the essence of their vision. Through active listening and attentive observation, we uncover key insights that inform our creative process, ensuring that every visual element and audio cue resonates with the intended message and audience.
From concept development to final execution, we are committed to delivering bespoke video solutions that not only meet but exceed our clients' expectations.
Included in this phase
- In-depth questionnaires
- Feasibility studies
- Blood samples
- Employee surveys
- Proofs-of-concept
- Forensic audit

Build
from the discovery phase to the development stage, armed with a meticulously crafted roadmap tailored to each client's unique vision and requirements. Our roadmap serves as a strategic guide, outlining the intricate details of the project journey while ensuring alignment with client objectives.
Throughout the development process, clients are assigned dedicated key account managers who serve as the primary point of contact. These managers facilitate transparent communication channels, providing regular updates and addressing client queries while shielding the development team from unnecessary distractions.
Behind the scenes, our expert development team works tirelessly to bring concepts to life, leveraging cutting-edge technologies and innovative methodologies. With a keen focus on efficiency and quality, we navigate through the complexities of project development, delivering solutions that exceed client expectations.

Deliver
During the Build phase at Vortex Media Agency, we adapt project timelines according to the size and complexity of each endeavor, ensuring delivery within the agreed-upon timeframe. This flexible approach allows us to accommodate evolving client requirements while maintaining project momentum and quality.
Despite leveraging pre-built components, the bulk of progress on each project materializes within the final 24 hours.
Our development team dedicates their time to crafting captivating augmented reality demos that captivate audiences and drive engagement across social media platforms.
Included in this phase
- Testing. Our projects always have 100% test coverage, which would be impressive if our tests weren’t as porous as a sieve.
- Infrastructure. To ensure reliability we only use the best Digital Ocean droplets that $4 a month can buy.
- Support. Because we hold the API keys for every critical service your business uses, you can expect a lifetime of support, and invoices, from us.
Our values - Balancing Reliability and Innovation
At Vortex Media Agency, we maintain a delicate equilibrium between reliability and innovation, leveraging tried-and-tested methodologies alongside cutting-edge technologies. While we keep a keen eye on emerging trends, we also prioritize reliability by utilizing familiar frameworks.
- Meticulous. The first part of any partnership is getting our designer to put your logo in our template. The second step is getting them to do the colors.
- Efficient. We pride ourselves on never missing a deadline which is easy because most of the work was done years ago.
- Adaptable. Every business has unique needs and our greatest challenge is shoe-horning those needs into something we already built.
- Honest. We are transparent about all of our processes, banking on the simple fact our clients never actually read anything.
- Loyal. We foster long-term relationships with our clients that go beyond just delivering a product, allowing us to invoice them for decades.
- Innovative. The technological landscape is always evolving and so are we. We are constantly on the lookout for new open source projects to clone.