General Information

This Privacy Policy applies to all personal data that you, as a user (meaning any natural person who accesses the website), provide to VM when accessing https://vortexmedia.agency (hereinafter referred to as the “Website”).

The purpose of this Privacy Policy is to inform you about how we process your personal data as a user, as well as to explain the rights you have under the applicable data protection legislation in force at any given time.

Who is the Data Controller?

The controller responsible for processing the personal data collected through the Website is VM, with Tax Identification Number (NIF) 48107550Z and registered office at Ronda del Canigó 12, 3, Esplugues de Llobregat, Barcelona 08950, Spain.

Why Do We Collect Your Data?

PURPOSEDESCRIPTIONDATA
Newsletter SubscriptionTo manage your subscription to the newsletter, which may include sending personalized information about other products and services through the channels authorized in the subscription form (SMS, email, etc.). You may unsubscribe from the newsletter at any time.First name and/or surname, Email address
Contacting the UserTo respond to inquiries submitted through the contact form, complaint form, or other customer service channels.First name and/or surname, Email address, Telephone number

In addition, while browsing the Website, we may collect certain personal data through cookies or similar technologies, as described in our Cookie Policy.

What Is the Legal Basis for Processing Your Data?

Our legal basis for processing personal data is as follows:

  • Consent: If you have given your express consent when providing your personal data by checking the corresponding box.
  • Performance of a Contract: If there is a contractual relationship between you and VM, or if the processing of personal data is necessary for the development of a business relationship.
  • Compliance with a Legal Obligation: Where VM is subject to a legal obligation as the data controller.
  • Legitimate Interest: Where there is a legitimate interest of VM or a third party related to the operation of the Website or the provision of services to the user, provided that the user’s interests and fundamental rights do not override such legitimate interest.

How Long Will We Retain Your Data?

The personal data collected through the Website will be processed and retained for as long as necessary to fulfill the purpose for which it was collected.

More specifically, data collected for the performance and execution of a contract with you will be retained for as long as the contractual relationship remains in force. Personal data collected based on legitimate interest or your consent will be retained only for as long as necessary to fulfill the corresponding purpose.

Once the period strictly necessary to achieve the purposes described above has expired, we will retain the personal data for an additional period until any potential claims arising from our responsibility regarding each processing activity have become time-barred.

Do We Share Your Data with Third Parties?

To carry out the purposes described above, it is necessary to grant access to your personal data to certain service providers acting as our data processors, including:

  • Technology and analytics service providers.
  • Providers of services related to company administration and management.

We have entered into agreements with these data processors governing the management and processing of users’ personal data, as well as the implementation of appropriate security measures.

Where it is necessary to transfer data to third parties whose headquarters or servers are located outside the European Union or the European Economic Area (Iceland, Norway, or Liechtenstein), and where the destination country does not provide a level of personal data protection equivalent to that of the European Union, we will transfer your personal data while ensuring appropriate safeguards and maintaining security standards in accordance with applicable regulations.

Where such transfers are made from the EU/EEA to a third country for which the European Commission has not issued an Adequacy Decision, and where we do not have Binding Corporate Rules in place, we will comply with the requirements established by the European Commission to provide appropriate safeguards. Where applicable, we will enter into Standard Contractual Clauses and implement additional protective measures when necessary.

If you would like more information about transfers of personal data to countries outside the EU/EEA, you may contact us at: vortexmedia@vortexmedia.agency

What Are Your Rights?

You may exercise the following rights at any time and free of charge:

  • Access: To know what data we hold about you and how we use it.
  • Rectification: To inform us of any inaccurate data.
  • Erasure: To request the deletion of your personal data, where possible.
  • Objection: To request that we stop processing your personal data for one of the purposes described above, provided there is no legal obligation preventing us from doing so.
  • Data Portability: To request the transfer of your personal data to a third party, where feasible.
  • Restriction of Processing: To request that we suspend processing of your data when you contest its accuracy or wish us to retain it for the establishment, exercise, or defense of legal claims.
  • Not to Be Subject to Automated Decision-Making: To avoid decisions based solely on automated processing of your data.

You may exercise any of these rights free of charge by accessing the corresponding request form.

If we fail to properly respect these rights as the data controller, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), located at C/Jorge Juan, 6, 28001 Madrid, Spain, or via email at internacional@aepd.es, as well as with the data protection supervisory authority in your country of habitual residence, place of work, or where the alleged infringement occurred.

Confidentiality and Security Measures

As the data controller, VM is committed to respecting the confidentiality of users’ personal data and using it solely for the purposes for which it was collected.

We have implemented all technical and organizational security measures appropriate to the nature of the data being processed and as required by applicable data protection regulations.

At https://vortexmedia.agency ,we use Google Consent Mode v2 to communicate consent choices for different purposes. More information is available here.

Changes to This Privacy Policy

This Privacy Policy was last updated on June 3, 2026.

VM reserves the right to update and modify certain aspects of this Privacy Policy in order to adapt it to legislative and case law developments. We therefore recommend that you review it periodically.